Posts Tagged ‘ Reply ’

The Question: “Mike, how can I use text message marketing?”

The Answer: Let me give you an example and some ideas…

I have a client who runs TV commercials. His commercials are pulling very well and he actually gets them dirt cheap. He’s been doing them for years. We’re always testing different calls to action and ways to respond in his commercials. The latest test, which will roll out shortly, will be adding a call to action to have the viewer “Text In” to get a killer special.

What do we know? We know that most people watch TV with their phones next to them. We know his target market has a high concentration of smart phone users. This fact plays in perfectly to what we do next.

After the prospect texts in they are added to a text marketing list. Then, we have permission to follow up at any time. All though I recommend not more than once per week to a text list – maybe less!

Back to the Smart Phone thing… What we program into the “text reply” is a link to a “Mobile Site.” It can be a landing page or a full mobile site. A mobile site is optimized for the small screen. It navigates easy and has a different set of “principles” at work. We are all going to need a mobile site eventually – the sooner the better.

On the mobile site we make another offer to the prospect. To get this next offer the prospect needs to enter their name and email address. Now you have their mobile number, their email address and their name. A great start to leading them down the path of doing business with you!

Other examples…

A real estate agent can have a “text in” offer in their ads or on their MLS sheets. The reply can link to a “Mobile Catalog” of listings with “Mobile Virtual Tours.” The prospective buyer appreciates how this agent is on the cutting edge. Any potential seller would see the value as well.

Restaurants are a slam dunk! What’s the main challenges they face? Frequency and competition. People eat out but there are so many choices it’s hard for a restaurant to turn a high percentage of their customers in to “regulars.” But with weekly or bi-weekly text and email deals a restaurant can keep top of mind awareness. They can send links to their “Mobile Menu” with “Click to Call” function.

Mobile gives you a ton of great opportunities to stand out in the crowd and reach your customers and prospects. It’s just a matter of taking action! Be sure you use mobile websites and and mobile landing pages in your marketing.

How much money & time we spend to promote our website. The objective of an advertisement is to increase sales, ROI & marketing of website. Do we achieve our goal? Surely not, Maximum site visitors who come on website coming through this ad leave the website without any purchase.

There are two aspects of an advertisement. One is you and other is your customer. It depends on you how effectively you demonstrate your services or product in front of your site visitor. How you relate your product to your customers requirement. Only your efforts will

The content available on website is not enough to satisfy customer’s requirement as every visitor has his/her own requirement. Maximum visitors do not like to wait for an email reply or waiting for someone to pick his/her phone call.

You can make your website interactive by adding a live chat service on your website.

It is very important to add a live chat on your website that suits your requirement and results in better customer service and ROI. Live chat support on your website allows you to interact with your website visitor in real time. You can give an instant reply to their query.

Visitor really like when they get an instant reply of their query and your efforts convince the customer to buy the service or product from your website. By adding a live chat on your website you will be able to understand the customer and also get familiar with customer’s need and requirements. It will differentiate you from your competitors in an e-commerce industry.

Apart from instant customer support, there are many other benefits of adding a live chat on your website.

Real Time Monitoring: With Live Chat Software, you can monitor your customer in real time as well as it will give a brief information about the Keyword that your visitor has entered to reach of your website, referrer website address through which customers land on your website, geo location information, web pages of your site that visitor has visited and also the the time that he has spent on that pages and many more.

Instant Leads: Visitors who click on chat icon are highly interested in your service , you can offer your service instantly and convince them to purchase product online by making payment or you can also take their details and send follow ups.

As well as you can also add live chat link in your email signature and Google ads!

Scalable: The live chat software providers allow you to add number of chat operators according to your business requirements.

Customer Feedback: You can also add a post chat survey form to evaluate customer chatting experience or suggestions to improve your customer services.

No Language Barrier: Live2Support allows you to chat with your website visitor in their desired language. You can also customize chatting window in different look & language.
 

Support from Anywhere: With Live2Support Live Chat Software, you need not to sit in office to support your customers. You can support your website visitor from any where even you can support you customer from your iPhone.

Risk Free: Along with Dual interface live2Support also offer 15 days risk free no obligation free trial. During free trial you need not pay a single penny or not to give your credit card information. During free trial you will have a chance to evaluate the service and trial period it up to you to continue the serviced or not.

In today’s era much of the communication in our society is rapidly developing into a string of short text messages. From SMS Text Messaging on Phones to twitter posts that are 140 characters or less, people often want to pass on a quick message without a complex discussion and that the other can view right away. Everyone is aware that Live Chat is a service that enables our online customers to engage in real-time text chat with you.

People shop online to avoid harassment by the sales representative, to save time & energy, to get the best brand at their doorstep, to get instant replies to their queries, payment convenience & above all we can check & enquire about different products & promotions at one time. Offering a live chat application on your web site is one way that customers can quickly communicate with your company to find out answers to questions without feeling insecure.

From the seller’s point of view, live chat allows support staff reaches out to a customer visiting its website, in a one-on-one communication to offer help.

The thought is to get in a human aspect into virtual shopping. People like to buy from people, they want to know more about things, reassure themselves before investing in it. It’s the same as walking into a store and having a staff person greets you. It makes a link, a one-on-one discussion.

According to the Boston Consulting Group, online sales are expected to reach billion this year. However, research shows that 98% of visitors leave without making a purchase because of few shortcomings at the seller’s part. Live chat aims to make things easier. Although other options for online help are also available like email & phone support.

However research has proved that live chat is the easiest, cost effective & instantaneous way to provide online support.

An email cannot be answered instantaneously. One has to wait for the reply. However people coming to site are impatient. They want their query to be answered immediately. Companies don’t have a dedicated customer support mechanism. Quite a few never bothered to answer emails. And even if they have replied after 48 hours, their replies were not satisfactory. In fact, phone support also has few drawbacks. You need to have dedicated lines with support team to be always available. One person can attend to just one phone call at a time. Customers may have to wait for long in queue or they may experience bad connection, unclear voice & above all it costs a lot. Individuals who have engaged in text chats have a much higher sales possibility than a normal lead.

The most important factor in determining the accomplishment of live chat is the support operators. First and foremost, the support operators must be knowledgeable about your merchandise. The operators have to be friendly with a good typing speed as the impatient customers want a quick & satisfactory response. If the operator takes too long to respond, he or she will lose the customer.

Many Best online business companies have set an example by adding live chat feature in their websites like amazon.com which is making around 00 million, eBay is making 5 million, value America, ubid, priceline etc. Live chat is not only to boost up sales but its equally helpful & resourceful in education institutes, NGO’s, Hospitals, & for every website. In fact, live chat software is doing really well in the market like live2support.com, etc. Feel the difference by adding live chat feature in your website. Cheers!!

The ongoing servicing for Rails on a server isn’t too complicated or time consuming. Just make guaranteed you have backups going, watch your resources like disk area and memory consumption, and do software program updates as generally as you can.

However don’t assume you need to have to control the server by yourself. Most hosting providers have a support staff who can give you a hand or reply most problems you have. You can also order a absolutely managed server. A managed server is a committed server but the hosting corporation maintains the server for you. This additional support doesn’t arrive affordable, you can count on to pay two to three occasions the expense of a devoted server if you want the internet host to manage it for you.

You can be free of worries as you configure the server and manage the website. It is dealt with by the supplier so there are no hassles involved.

On the contrary with an unmanaged server you are the responsible a person for retaining and configuring the server. You ought to install software program to configure mailboxes and domains for the practice. Hold the process software package up-to-date to avert hacking attacks on the web page. People today with basic UNIX expertise can shell out the demanded time in shelling out the time configuring server. Because of to much less expense many people today do favor this server solutions.

Your on line accomplishment will get the deserved boost with the proper kind of managed dedicated server. You can employ a workers if sources are obtainable to make sure you get maximum traffic, ROI and profit. Search for the proficient server now.

If you want your home business to be absolutely productive, you will have to have to assure that you have a solid online presence. One of the elements that can tremendously affect this is the internet site hosting choice that you select for your web-site. If you have been conducting analysis on internet hosting options you ought to be familiar with the option of dedicated servers.

These are the servers of choice for significant organizations with enterprises in a lot of nations as well as these who will need to personalize their websites as per their needs. They are great if you want a massive cyber space.

When focused servers give great peace of head for organizations who need to safeguard their on the internet presence and have confidentiality wants. You can also have entry out there to the server’s memory and info processing when you want.

These servers can also accommodate quite serious targeted traffic to your web site with the unlimited bandwidth many of them provide. They give you the versatility of putting in your own software on the server. There are several inbuilt, pre-put in characteristics readily available in shared server offers like totally free scripts and so on. This sort of characteristics are often not additional in devoted world wide web hosting. As focused Hosting customers have individual hosting demands and are thus anticipated to have distinct know-how about web page making, these pre-put in functions are left out for these servers.

These are some drawbacks that a single needs to contemplate prior to producing a conclusion to get a server for website hosting.



The power of advertising is known to any individuals or companies engaging in business, and innovative and creative ways to promote the product to existing or new markets are being sought. This is especially so with regards to the developments in new technologies and software advancements, and one of the novel ways that companies are adopting is mobile marketing. This is the advertisement of a firm’s goods through wireless networks, or simply put, over the mobile phone. The advantages of SMS marketing outweigh the flipsides, and as a result more and more firms are adopting this form of advertising.

Mobile marketing involves sending text messages or multimedia messages to potential customers and has risen in popularity among most marketers. Text message marketing is more widespread than multimedia messaging due to the fact that all handsets support SMS while it is likely that some phones lack multimedia services. Mobile marketing basically entails the use of mobile short-codes as domain names allowing potential clients to send a message to the brand wherever they are. Then through some special in-built software, the brand can perform actions such as reply to the consumers. Through a mobile operator, a brand will allow its consumers to decide to receive the messages and to opt out of receiving the messages.

The main advantages of mobile marketing include the fact that it enables a brand to communicate directly with the consumers, sending customized messages that are specifically targeted at the recipient. It is a fruitful investment of advertising capital since the personalization of the message and specificity ensures the target audience and intended message is communicated as opposed to other forms of marketing in which unconcerned audiences are not excluded from the advertisement. The brand can conduct polls, get the views of the customers, send links to their websites and perform a market research through such enhanced communication. Through mobile marketing, the brand is also able to avoid interceptions and vandalism that usually accompanies other forms of advertising and as a result ensure the intended message reaches the target.

The only disadvantage that accompanies use of mobile marketing is the fact that if uncontrolled it is a form of spamming the mobile subscriber with unwanted messages, which may have the counter effect of shooing them away from your product. This has however been overcome through regulation of this form of advertising and the setting up of best practice standards. A good example of this is the provision for the targeted customer to freely decide if to receive the messages, and an option to quit receiving them by sending a message with the word “stop”.

Although the short codes that are required by a brand to undertake mobile marketing are not very cheap and may appear unbearable to small traders, there are several ways to go about this including through a number of firms agreeing to come together and subscribe to a short code as a unit in order to spread the monthly charges. Besides, the advantages of mobile marketing to your business far outweigh the cost of undertaking it.